Once you have provided the delivery address, the price and shipping method are determined automatically based on the size, weight and destination of your order. The costs are calculated and shown including the shipping costs and the costs of packaging, handling, administration, etc.

We will make every effort to deliver your order as soon as possible. The order will be delivered in the Netherlands within 1-2 working days after it has been confirmed. Check the tracking data you receive after placing your order.

Delivery times for international orders will be longer. Check the tracking data you receive after placing your order.

As soon as your order has been dispatched from our distribution center, you will receive an email to confirm that it is on its way. Delivery should take place within 1-2 working days. You can track your order using the tracking number and link in the dispatch confirmation email we will send to the email address you entered with your order.

Complaints
If you receive an incorrect item or have a complaint about an item, please contact our returns service via support@keiretsu-europe.nl or call +31 (0)10 208 08 08.